Troubleshooting Common Website Problems

Running a website is like piloting a ship through digital waters – sometimes, you encounter rough waves. But fear not! Troubleshooting common website problems is all about finding those life vests and fixing issues before they escalate. In this easygoing guide, we’ll sail through common errors you might encounter and provide user-friendly solutions to keep your website afloat.


Understanding the Basics of Troubleshooting Website Problems


Identifying the Symptoms. Pay attention to any unusual behaviour or errors on your website, such as slow loading, broken links, or error messages.

Diagnosing the Issue. Once you spot a problem, start digging into the root cause. It could be a technical glitch, a coding error, or a hosting issue.


Slow Loading Times: Patience is a Virtue

  • Diagnosing the Problem. Check your website’s speed using tools like Google PageSpeed Insights. Identify large image files or bulky plugins that might be causing delays.
  • Solution. Optimise images, use caching plugins and consider upgrading your hosting plan to improve loading times.


Broken Links: Mending the Chain

  • Diagnosing the Problem. Regularly scan your website for broken links using tools like Broken Link Checker. Identify pages with broken links and their causes.
  • Solution. Update or fix the broken links by replacing them with correct URLs or relevant content.


White Screen of Death: Shedding Light on the Problem

  • Diagnosing the Problem. If your website displays a blank white screen, it might be due to a plugin conflict, theme issue, or memory limit.
  • Solution. Disable recently added plugins or switch to a default theme. If necessary, increase your website’s memory limit.


404 Errors: Paving a New Path

  • Diagnosing the Problem. 404 errors occur when visitors try to access a non-existent page. Check your website’s analytics to identify these pages.
  • Solution. Create redirects for the missing pages or update internal links pointing to them.


SSL Certificate Issues: Ensuring Secure Connections

  • Diagnosing the Problem. If your website displays “Not Secure,” your SSL certificate might be expired or incorrectly installed.
  • Solution. Renew or reinstall your SSL certificate. Ensure all resources, like images and scripts, are loaded securely.


Troubleshooting common website problems is like being a digital detective – it’s all about identifying clues and finding the right solutions. By understanding common website problems like slow loading times, broken links, the white screen of death, 404 errors, and SSL certificate issues, you’re equipped to navigate these challenges with ease. Remember, a little patience and some user-friendly tools can go a long way in maintaining a smooth sailing experience for both you and your website visitors. So, set your troubleshooting compass, keep calm, and let these solutions guide you through the vast ocean of website maintenance!


If you’re looking for SEO assistance, check out our SEO packages here or talk with the team at We Do Digital today

We'd love to hear from you

    More than one can be selected.

Get your free
Ultimate Guide to SEO

Get the latest product updates, company news, and special offers delivered right to your inbox.